Apolis Rises to Meet COVID-19 Threat
The Apolis team wants to brief our clients and partners on what we are doing throughout the COVID-19 pandemic to help your business and ensure safety. While everyone across the world continues to navigate the uncertainty of COVID-19, Apolis is committed to supporting your business throughout the course of this pandemic and to provide continuity of service at all times.
We realize that in this time of crisis, it is critical that we support our clients, continue operations under these most unusual circumstances. You can count on us to be there to support your business. Apolis and its partners remain committed to meeting its service level agreements for our services. Currently, we do not expect any disruption in service availability due to the COVID-19 virus.
Working from home has been rolled out successfully to ensure continuity of service as this crisis escalates. Please be assured that our desk systems are cloud-based and our emergency support lines are configured so that they can facilitate diversion to multiple network providers.
Apolis takes an impact-based approach to business continuity management by designing preparedness and response plans that address the availability of our workforce, workplaces, technologies, and critical interdependencies. Apolis worldwide employee population size and geographic diversification provide an inherent resiliency advantage. Finally, offices experiencing mandatory closures have maintained essential business processes and customer support resulting in no disruptions to customer services.
Apolis leadership team is meeting continuously to assess and appropriately respond to the crisis as it evolves, to adjust our operations to maintain continuity, and to support the safety and health of those impacted. In addition, Apolis is operating in accordance with guidance from local government and public health authorities. Of course, the health and welfare of both our employees and your employees remain a priority. We are working tirelessly to help everyone stay safe while at the same time continuing to serve you.